Swing Lifestyle Reviews

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account password site email profile member customer service sls membership money
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The site says I'm not a paid member but money is taken out of my account every month.

I signed up for membership in July 2020. Funds have been deducted from my account in August and September. I've been trying to cancel my membership since September because of being dissatisfied. The site said pending deletion but the monthly fee was still deducted in September. I decided to give it a second try, activated my account and now it's saying that I'm not a paid member.

User's recommendation: Avoid signing up for the membership.

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ID
#2226386 Review #2226386 is a subjective opinion of poster.
Pros
  • Meet new people
  • Meeting like minded people
Cons
  • Had to reset password for access then was denied access
  • No customer service number
Loss
$20
Preferred solution
Deliver product or service ordered

Question

When I try to reset my password it says I will receive an email to allow me to reset. However, I never receive the email.
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ID
#2216353 Review #2216353 is a subjective opinion of poster.
Location
Malvern, Pennsylvania

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Verified Reviewer
New Reviewer

Cannot log into account

Hi i am a paid lifetime member who cannot get into his account. My username is Uknouwantit. I believe i signed up with the email imdaproblemchild@***.com I have tried to reset my password and get no email. Please help i dont want to have to create a new profile. Especially not after paying and having this one for 10+ yrs
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ID
#2203900 Review #2203900 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Colse account

Hello, I tried the site it is not my thing. Please close my account. I didn't see where to do this. Thank you, Kurt FreeinDuluth is my user name.
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ID
#2198875 Review #2198875 is a subjective opinion of poster.
Preferred solution
Close account please
New Reviewer

Repeated & fraudulent billing

Let me clear and blunt. The 19.95 you stole from my venom account on 9/25 must ABSOLUTELY be credited to my account no later than 6am 9/26 This is not your first time committing wire fraud. Knowing, repeatedly sending fritiouous emails on multiple days this past week blatantly lying about the subscription coming to an end unless you renew. There is zero corespondents to you regarding ANYTHING. Yet again another act of wire fraud across state lines occurred on 9/25. I dont need to hear anything but the 19.95 has been credited to your account or wired on 9/26. NO EXCEPTIONS FOR SATURDAY! My fulll case of evidence, including proof BOTS wee used this week to lure me in to the beginnings of a conversation to renew. Lawyer appointment is booked for 8am tomorrow, unless I see the 19.95 in my Venmo account. Then Ill no longer be stranded and can go home. Delete my profile entirely on your endI will have no part of the site anymore so figure it out. Live well with your ethics and moral team Gerald Banks
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ID
#2191479 Review #2191479 is a subjective opinion of poster.
Product
Swing Lifestyle Subscription
Loss
$20

Change of status from couple to single male

I just need to change my status from couple to single male please.
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ID
#2184246 Review #2184246 is a subjective opinion of poster.
Location
New Canaan, Connecticut

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Verified Reviewer
New Reviewer

Fraud

Has charged my account twice in same day and different months. Not worth the membership.

User's recommendation: Do not buy. Start going to clubs if you have one near.

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ID
#2180491 Review #2180491 is a subjective opinion of poster.
Loss
$20
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Customer Service is lacking

Update by user Sep 16, 2020

Ironically after sending a copy of my review on PissedConsumer.com to Swinglifestyle.com, I magically got an email( on a new account) from SLS with a password reset link!!!! Im back online with them but no apology or comped anything. Thank you PissedConsumer.com for helping me get my account on SLS back!!°

Original review posted by user Sep 16, 2020
I have a profile on SLS site and don't remember my password. The email account I use to access that profile/account I've been locked out of. No other way to contact SLS customer service if you cannot access account. SLS always took my membership fees out of my bank account on time but can't send an email with some type of resolution? Done being nice, not happy at all.
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ID
#2172410 Review #2172410 is a subjective opinion of poster.
Service
Swing Lifestyle Customer Care
Pros
  • Meet new people
Cons
  • Login help needed
Preferred solution
Let the company propose a solution
New Reviewer

Unable to log in

I just updated my account yesterday and everything was fine. I got off of it and then tried to log back lastnight and it keeps telling me wrong name and password.
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ID
#2155597 Review #2155597 is a subjective opinion of poster.
Location
Greer, South Carolina
Product
Swing Lifestyle Account
Pros
  • Nice couples
  • Meet new people
  • Fun site
Cons
  • Password is lost or compromised
  • Hard to reach customer service
Loss
$30
Preferred solution
Let the company propose a solution

Account locked out

Bigbrocksexylexi2swap I forgot the password . I have been hitting the button to reset my password I do not get any emails I have been at this for 3 days I hope its not the gmail account I had to delete because it was hacked . I am paying for the membership and cant use it Theresa Cahill 10/41/1976 609432-**** Cahi63@***.com Id thst address u have ? Plz help
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ID
#2136003 Review #2136003 is a subjective opinion of poster.
Location
Absecon, New Jersey
Product
Swing Lifestyle Account
New Reviewer

Can't log in

This is the second time since I have started my membership to adult swing lifestyle that I cannot access my account two weeks ago it was working fine I had a password and username all set up all I had to do was click on adult swing lifestyle and my login with automatically come up now I can access it. Charge me $19.95 to something I can't even access makes the second time you all have done this to me I'm tired of paying the money and can access it I was doing great 2 weeks ago it's been the same password and username for the last 10 years and I don't appreciate last time you have name all mixed up now I can't access my account at all I'm not sure what my password is for username is it just upsets me that I can't access my account install are charging me.
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ID
#2129339 Review #2129339 is a subjective opinion of poster.
Location
Williston, Florida
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account Lock Out

Hello Our profile name is funluvcpl72 We are lifetime members but have not logged in during the pandemic. We can now no longer login as the password is not recognized, and the email option is also not working as well. We believe the email used was semtrm72@***.com How can we get the password reset? Scott Mensch 724-309-****
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ID
#2116548 Review #2116548 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Terrible customer service

I can't access my profile for 2 reasons, I lost my phone and got locked out of email associated with my SLS account. I repeatedly attempted to contact SLS thru the website, nothing ever came of that Now its the 11th and I joined pissedconsumer on the 6th....still nothing. But my subscription always was collected on time.. Email is carolynnelson5178@***.com Phone # 267 612 **** sexynellie46 is my screen name carolynnelson51@***.com is the email on my account. Your move now....it is now 9/16/2020, I'm still locked out of Yahoo email and cannot access my profile on your site. Still no reply or resolution to my problem?

User's recommendation: Do not lose your password.

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ID
#2110236 Review #2110236 is a subjective opinion of poster.
Location
Centereach, New York

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Verified Reviewer
Junior Reviewer

Account access

Locked out if email account used to create profile, and forgot profile password and cannot access either. Email that was used to create SLS profile. I am not paying for any subscription until I'm able to access my profile.

User's recommendation: use a paid password manager or write down all app passwords, read the fine print also!

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ID
#2106916 Review #2106916 is a subjective opinion of poster.
Product
Swing Lifestyle Account
Pros
  • Good site
Cons
  • Hard to reach customer service
  • Password is lost or compromised
Preferred solution
make setting a new password possible and changing email address on account

Account placed off-line

I have the same issue, I have been a paying customer for years now, and because of this pandemic, I let my subscription expire, we decided that we are not going to meet until its over, to dangerous for all involved, my account was placed offline "because of inactivity" even though I have been posting photos for over a week now, 2 new ones posted as recent as yesterday (I have taken them down this morning). I keep hearing lots of horror stories about this website in addition to my own. I think it is time for users to either BOYCOTT SLS or start reporting them to the relevant authorities. They want your money but treat you like crap. If my issue is not resolved soon I am going to contact the State of Florida representative to trigger an investigation into their practices, it has become very stressful now, I feel like we are being bullied by this site.

User's recommendation: Boycott SLS until stop taking your money and treating you like crap.

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ID
#2043956 Review #2043956 is a subjective opinion of poster.
Location
Monticello, New York