Anonymous
map-marker New York, New York

My account is locked

Hi my profile is kittycatplaypussy my password is not working it was working early in the day I didn't know what happened
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David R Qar

Still charging me membership even though I dropped membership!

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I joined SLS last year but decided to drop my membership. I withdrew via the SLS website but months later they are still charging me $19.95 per month! The company has no phone number...I have to sent them a certified letter to stop payment to them! They have a ton of complaints on the Better Business Bureau website. Now I know why!
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Loss:
$120
Cons:
  • Nothing but bs

Preferred solution: Full refund

User's recommendation: Don't give them your credit card number!

Chris K Xtv

Poor Customer Service

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I cant send or retrieve any messages on the site, INCLUDING to customer service! On top of that there is no phone number to reach them! I cant resolve the issue if they dont provide we a way to contact them.
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Pros:
  • Just want my site back
Cons:
  • Poor customer service
  • No customer service number
  • Emails not sent for login

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t use this site

Sarah M Cyu

Unable to log in

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Signed up and paid. Signed out of the site on my laptop then went to sign on using my mobile phone but was told THE USERNAME PASSWORD COMBINATION YOU SELECTED IS INORRECT. I tried multiple times, so I used the forgot profile username or password link and it sent me a link to my email and I created a new password, even then it says THE USERNAME PASSWORD COMBINATION YOU SELECTED IS INCORRECT
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Loss:
$20
Pros:
  • Theres no customer service contact
Cons:
  • No customer service number

Preferred solution: Allow me access to my profile

User's recommendation: Site sucks

Lin Y Udw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need a refund!!

I cancelled this account &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; I KEEP getting charged!!!! Please help ! I do not want to continue seeing this charge in my bank statement & Id like a refund before I call the bank & report this as fraud!
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Loss:
$40
Pros:
  • No pros only cons

Preferred solution: Full refund

Hector R Oxy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Log in problems

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We have had a lifetime membership for years now but for some reason we cant log in. I cant find and phone number or email for assistance. Please contact me. Thank you. Sexytxcpl
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Pros:
  • Just want my site back
Cons:
  • Login help needed

Preferred solution: I can’t log in. I have tried many times and it is not recognizing my password. The system sent me a username reminder but will not send me a password reminder.

Norman L Nnc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The site says I'm not a paid member but money is taken out of my account every month.

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I signed up for membership in July 2020. Funds have been deducted from my account in August and September. I've been trying to cancel my membership since September because of being dissatisfied. The site said pending deletion but the monthly fee was still deducted in September. I decided to give it a second try, activated my account and now it's saying that I'm not a paid member.
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Loss:
$20
Pros:
  • Meet new people
  • Meeting like minded people
Cons:
  • No customer service number
  • Had to reset password for access then was denied access

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid signing up for the membership

Michael M Ils

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Largo, Florida

Account

My email was changed because I discontinued spectrum and now have a Gmail account. Cannot update it and have lifetime membership and there is no contact information
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Preferred solution: Deliver product or service ordered

David L Swc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My profile is down after giving credit card info

Cannot log in User ID CarpeDiem530 do not receive reset emails at davidlipe1959@***.com
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Pros:
  • Meeting like minded people
Cons:
  • Emails not sent for login

Preferred solution: Ability to login

Richard R Sim

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot log into account

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Hi i am a paid lifetime member who cannot get into his account. My username is Uknouwantit. I believe i signed up with the email imdaproblemchild@***.com I have tried to reset my password and get no email. Please help i dont want to have to create a new profile. Especially not after paying and having this one for 10+ yrs
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Preferred solution: Deliver product or service ordered

Remon B Fee

Cancel my membership

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I am no longer interested in the paid membership.
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Preferred solution: Full refund

Ed K Oto

Cannot log in to the site

Paid for life member. hottie362236 cannot log in says username or password is incorrect, and it was never changed. tough time finding a way to contact SLS.
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Preferred solution: cannot log in never changed username or password. paid life member

Carolyn N Jwc

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Verified Reviewer

Customer Service is lacking

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Updated by user Sep 16, 2020

Ironically after sending a copy of my review on PissedConsumer.com to Swinglifestyle.com, I magically got an email( on a new account) from SLS with a password reset link!!!! Im back online with them but no apology or comped anything. Thank you PissedConsumer.com for helping me get my account on SLS back!!°

Original review Sep 16, 2020
I have a profile on SLS site and don't remember my password. The email account I use to access that profile/account I've been locked out of. No other way to contact SLS customer service if you cannot access account. SLS always took my membership fees out of my bank account on time but can't send an email with some type of resolution? Done being nice, not happy at all.
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Pros:
  • Meet new people
Cons:
  • Login help needed

Preferred solution: Let the company propose a solution

Amber Jzb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Franklin, Michigan

Trouble

I cannot login to my account!!!!!! After changing the user ID and password multiple times!!
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Preferred solution: Let the company propose a solution

Steve V Dqf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud

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Has charged my account twice in same day and different months. Not worth the membership.
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Loss:
$20

Preferred solution: Full refund

User's recommendation: Do not buy. Start going to clubs if you have one near.

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